DESCRIPTION

Shift Leaders exemplify core values and standards within their store; they lead by example and work alongside all

team members to execute successful daily operations. Shift Leaders provide tactical support by overseeing opening, closing and transitions duties.

RESPONSIBILITIES:

  • Manages and participates in opening, closing and shift transition functions; ability to perform duties of hourly positions as needed (i.e. chopper, assembler, food prepper, cashier, delivery expo, etc)

  • Maintains standards of quality assurance by managing the line check process, guest satisfaction and store cleanliness (POV); initiating actions of improvement when needed

  • Reinforces high hospitality standards and provide corrective feedback to staff on standards as needed

  • Continuously ensures team properly executes food safety and workplace safety SOPs

  • Builds rapport with guests and team members to drive customer loyalty and employee morale

  • Ensures communication boards are up to date, manages attendance tracker and communicates employee performance issues to senior management/sits in on performance conversations

  • Responsible for receiving orders and completing temperature / sanitization logs

  • Performs all POS managerial functions and runs end day reports (sales/labor) as needed

  • Executes cash handling duties such as conducting safe counts, assigning and counting drawers; processing delivery tips


GENERAL REQUIREMENTS:

  • Certification in all hourly operational Chopt positions

  • Serve Safe certification

  • Department of Health and Hygiene Food Handlers Certificate completion

 

SOFT SKILLS:

  • Basic communication skills, including the ability to effectively communicate in English, both verbally and written

  • Able to build rapport with customers and employees

  • Able to adapt to fast-changing priorities with a sense of urgency

 

HARD SKILLS:

  • Proficient in Windows, Microsoft Word and Excel

  • Managerial understanding of Point of Sales (POS) functions

  • Possess basic mathematical and quantitative skills in order to execute cash drawer management duties including and the ability to conduct safe counts

  • Understands and reinforces food safety, sanitation and workplace safety policies

 

PHYSICAL REQUIREMENTS / WORK CONDITIONS:

  • Must have the ability to stand for long periods of time and work in a fast-paced environment

  • Standing, stooping, kneeling, walking, wiping, reaching, bending and lifting are required actions throughout a shift

  • Ability to lift up to 50 pounds as needed throughout shift

  • Availability to work flexible shifts and schedules, inclusive of weekends and some holidays

 

DETAILS

Salary

To Be discussed

Schedule

Part Time, Full Time

Experience

Minimum 1 year of experience

Location 

10-17 154th Street  Whitestone, NY 11357

By applying you confirm you have these skills.

 

We use eVerify to confirm U.S. Employment eligibility.

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SHIFT SUPERVISOR

Employment Standards

• Employees must be at least 16 years of age and possess all documents and permits required by law

• Employees under the age of 18 are prohibited from using any machines, equipment, or tools prohibited by law

 

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