DESCRIPTION

Shift Leaders exemplify core values and standards within their store; they lead by example and work alongside all

team members to execute successful daily operations. Shift Leaders provide tactical support by overseeing opening, closing and transitions duties.

RESPONSIBILITIES:

• Manages and participates in opening, closing and shift transition functions; ability to perform duties of hourly positions as needed (i.e. chopper, assembler, food prepper, cashier, delivery expo, etc)

• Maintains standards of quality assurance by managing the line check process, guest satisfaction and store cleanliness (POV); initiating actions of improvement when needed

• Reinforces high hospitality standards and provide corrective feedback to staff on standards as needed

• Continuously ensures team properly executes food safety and workplace safety SOPs

• Builds rapport with guests and team members to drive customer loyalty and employee morale

• Ensures communication boards are up to date, manages attendance tracker and communicates employee performance issues to senior management/sits in on performance conversations

• Responsible for receiving orders and completing temperature / sanitization logs

• Performs all POS managerial functions and runs end day reports (sales/labor) as needed

• Executes cash handling duties such as conducting safe counts, assigning and counting drawers; processing delivery tips

GENERAL REQUIREMENTS:​

• Certification in all hourly operational Chopt positions

• Serve Safe certification

• Department of Health and Hygiene Food Handlers Certificate completion

 

SOFT SKILLS:

• Basic communication skills, including the ability to effectively communicate in English, both verbally and written

• Able to build rapport with customers and employees

• Able to adapt to fast-changing priorities with a sense of urgency

 

HARD SKILLS:

• Proficient in Windows, Microsoft Word and Excel

• Managerial understanding of Point of Sales (POS) functions

• Possess basic mathematical and quantitative skills in order to execute cash drawer management duties including and the ability to conduct safe counts

• Understands and reinforces food safety, sanitation and workplace safety policies

 

PHYSICAL REQUIREMENTS / WORK CONDITIONS:

• Must have the ability to stand for long periods of time and work in a fast-paced environment

• Standing, stooping, kneeling, walking, wiping, reaching, bending and lifting are required actions throughout a shift

• Ability to lift up to 50 pounds as needed throughout shift

• Availability to work flexible shifts and schedules, inclusive of weekends and some holidays

 

DETAILS

​

Salary

To Be discussed

Schedule

Part Time, Full Time

Experience

Minimum 1 year of experience

Location 

10-17 154th Street  Whitestone, NY 11357

​

By applying you confirm you have these skills.

 

​

We use eVerify to confirm U.S. Employment eligibility.